Online Policy

Admission and Registration Policy

• Admission to any online course will only be confirmed after the successful payment of registration fees, security fund, and first month's tuition fees.
• Registration Fee of ₹200 is non-refundable under any circumstances.
• The Security Fund of ₹1000 (if applicable) is refundable only after successful course completion or withdrawal from the institute without any pending dues.
• Once admitted, the student’s ID or Class link for online classes will be provided, which must not be shared with anyone.
• Admission is strictly non-transferable.

Fee Structure and Payment Policy

• Class Fees are based on the subject and class selected by the student.
• Monthly Fees must be paid on or before the 10th of every month.
• In case of non-payment of fees for two consecutive months, the student's access to online classes will be suspended until the pending amount is cleared.
• Late Fee Charges: A late fee of ₹50 will be charged per day if the fee is not paid within the due date.
• Fees once paid will not be adjusted or transferred under any circumstances.
• No refund of fees will be provided if the student decides to leave the coaching in the middle of the month or after a few classes.

Refund and Cancellation Policy

• Registration Fee (₹200) is non-refundable.
• Security Fund (₹1000) will be refunded:
  1. After completion of the course without any dues.
  2. If the student applies for withdrawal within 30 days of joining the class (minus the monthly fee).
• Class Fees:
  1. Within 7 days of joining: 75% refund of class fees.
  2. Within 15 days of joining: 50% refund of class fees.
  3. After 15 days of joining: No refund will be provided.
• Refund processing time will be 30 working days from the date of withdrawal request.
• Refund will only be transferred to the same bank account from which the payment was made

Class Rules and Guidelines

• Students must join classes on time as per their schedule. Late joining will result in missing the class content, and no separate class will be conducted.
• Presence of students is mandatory to perform best.
• Students must join the class from a peaceful place to avoid background disturbances.
• Sharing class links, study material, login credentials, or any other content with anyone is strictly prohibited.
• Recording or sharing of online classes or study material without permission will lead to immediate termination of admission without any refund.
• Use of abusive language, misbehavior, or improper conduct in class will result in immediate suspension or termination of admission without any refund.
• Students must keep their camera on during the class.
• In case of any technical issues (like poor internet, power cut, device problem) from the student’s side, IOB will not be responsible for arranging a separate class.

Technical and Internet Policy

• Students must ensure a stable internet connection to attend the classes smoothly
• IOB will not be responsible if the student misses the class due to poor network, power failure, or technical issues from the student's end.
• In case of technical issues from IOB’s side, the class will either be rescheduled or the recording will be provided.
• Students must use their own devices (laptop, mobile, or tablet) to attend classes. Using a shared device is discouraged as it may lead to login conflicts.

Study Material and Test Policy

• IOB will provide study material in PDF format through the student portal or via email/WhatsApp.
• Students are strictly prohibited from selling, sharing, or distributing study material or class content with anyone.
• Weekly tests and monthly assessments will be conducted to analyze student performance.
• Test results will be shared with parents/guardians after every assessment.
• Re-test will be conducted if the student fails to attend the test without prior notice.

Disciplinary Action and Suspension Policy

• In case of natural calamities, government restrictions, or any unforeseen circumstances, online classes will continue without any interruption.
• If IOB faces any technical breakdown for more than 24 hours, the classes will either be:
  1. Rescheduled OR
  2. Recorded Lectures will be provided.

Legal Rights and Jurisdiction

• IOB reserves the full right to modify, change, or update the terms and conditions without prior notice.
• Any legal dispute arising regarding admission, fee, refund, or service will be subject to the jurisdiction of Delhi NCR Court only.
• Violation of any of the terms mentioned above may result in legal action against the student or parent.

By registering for online classes at IOB Education, you acknowledge that you have read, understood and agreed to all the above Terms and Conditions.

Violation of any policy may result in the termination of your admission without any refund.