Offline Policy

Admission and Registration Policy

• Admission will be confirmed only after the successful payment of the Registration Fee, Security Fund, and First Month's Subject Fee.
• Registration Fee of ₹200 is non-refundable under any circumstances.
• Security Fund of ₹1000 (if applicable) is refundable only after the successful completion of the course or withdrawal from the coaching with no pending dues.
• Once the admission is confirmed, the student will be allotted a fixed batch and timing.
• The student must submit one passport-size photos and a photocopy of their Aadhar Card for admission purposes.
• Admission once taken is non-transferable to another student or another batch without prior approval.
• Parents/Guardians must visit the coaching at least once a month to check the performance of their child.
• If a student leaves the coaching after 15 days of admission, no fee refund or adjustment will be made under any circumstances.

Fee Structure and Payment Policy

• Class Fees vary depending on the class and subjects selected by the student.
• The monthly fee must be paid before the 10th of every month, failing which a late fine of ₹50 per day will be charged.
• If the monthly fee is not paid for two consecutive months, the student will not be allowed to attend the class until the due is cleared.
• Fees once paid will not be adjusted or transferred under any circumstances.
• Parents/Students are requested to collect their payment receipt after paying the monthly fees.
• No deduction or fee adjustment will be provided if the student remains absent for a long time without prior notice
• In case of withdrawal from the course, no refund of the subject fee will be provided.
• The Security Fund will only be refunded when:
  1. The course is successfully completed.
  2. There are no pending dues.
  3. All study material, books, or borrowed items are returned

Timings and Batch Policy

• Students must follow their fixed batch timing. Changing batch timings frequently is strictly prohibited.
• If a student wants to change the batch, prior written permission from the management is required.
• Late arrival of more than 15 minutes in the class will result in missing that particular class, and no reteaching will be provided.
• If a student misses a class due to personal reasons, no separate class will be arranged.
• Students are requested to arrive 5 minutes before class time to avoid any delay.
• In case of an emergency, the student may contact the management for permission to leave the class early.

Attendance Policy

• If the student remains absent for 7 consecutive days without any prior information, their admission may be cancelled without any refund.
• No fee adjustment will be provided for absent days.
• Attendance sheet will be maintained and parents can verify the attendance of their ward anytime from the reception.
• If the student has any medical emergency or personal issue, information must be given by call, text, WhatsApp or etc.

Test and Assessment Policy

• Test and monthly assessments will be conducted regularly for every subject
• Attendance in Test is compulsory, and performance will be informed to parents.
• If the student fails to attend the test without any valid reason, no re-test will be conducted.
• Parents are requested to personally visit the institute during the Parent-Teacher Meeting (PTM) to check their child's performance.
• Continuous low performance or poor behavior may result in suspension or termination from the coaching without any refund.

Study Material and Books Policy

• Study material, practice sheets, and notes will be provided by IOB Education.
• The study material is strictly for the enrolled student only and must not be shared, copied, or sold.
• If any student is found distributing the study material to others, their admission may be cancelled without any refund.
• Books provided by the coaching must be returned after course completion. Failure to return the books will result in a deduction from the security deposit.

Discipline and Behavior Policy

• Strict discipline must be maintained in class.
• Misbehavior, use of abusive language, physical fights, or disrespect towards teachers or staff will result in immediate suspension or termination of admission without any refund.
• Damaging property (chairs, tables, whiteboards, etc.) of the coaching will result in a fine or deduction from the security fund.
• Any vulgar language, damaging study material, or disturbing other students will not be tolerated.
• If any student is found harassing or disturbing other students, strict disciplinary action will be taken.

Parent-Teacher Meeting (PTM)

• Parent-Teacher Meeting (PTM) will be conducted once a month to discuss the student's progress.
• Parents are requested to attend the meeting without fail.
• . Important announcements, test results, and feedback will be shared during the meeting.
• Parents must ensure regular attendance of their ward to avoid academic loss.

Refund and Cancellation Policy

• Registration Fees (₹200) are strictly non-refundable under any circumstances.
• Security Fund (₹1000) will be refunded only after successful course completion without any dues.
• If a student decides to leave the coaching within:
  1. 7 days of admission: 75% refund of the subject fee.
  2. 15 days of admission: 50% refund of the subject fee.
  3. After 15 days of admission: No refund will be provided.
• If the student fails to maintain discipline or defaults in fee payment, no refund will be entertained.
• Refunds will only be processed after 30 working days from the date of withdrawal.

Termination and Suspension Policy

• IOB holds the right to terminate or suspend admission if the student:
  1. Fails to pay fees for 2 consecutive months.
  2. Violates discipline or misbehaves with staff/teachers.
  3. Causes damage to property or class infrastructure. 4. Fails to attend classes for 10 consecutive days without information.
• No refund or adjustment will be provided in case of termination due to discipline issues.
• In case of re-admission, full admission fees will have to be paid again.

Safety and Security Policy

• IOB is not responsible for any loss of personal belongings (bags, books, mobile, etc.) in the classroom.
• Parents are requested to ensure that their ward does not carry any valuable items to the class.
• In case of any emergency or health issue, the management will immediately contact the parent.
• No student will be allowed to leave the class without permission during class hours.

Legal Terms and Conditions

• Any legal dispute or issue related to admission, fees, or classes will be handled under the jurisdiction of Delhi NCR Court only.
• IOB reserves the full right to modify, change, or update the terms and conditions without prior notice
• Violation of any of the above rules may result in legal action or termination of admission without any refund.

By signing the admission form, the student/parent agrees to accept all the terms and conditions mentioned above.

Violation of any rules will lead to immediate cancellation of admission without any refund.